Question: How Do I Dispute An App Store Charge?

Did not receive Apple refund?

You can contact your carrier for an update.

All other payment methods—It might take up to 30 days for the statement to show the refund.

If you don’t see the refund after 30 days, contact your financial institution.”.

Can you dispute Apple pay?

Apple Pay person to person payments are just like any other private transaction between two people. If you’re unable to cancel or receive your money back from the recipient, you can contact us to open a dispute.

How do I dispute an app purchase?

Follow the instructions if:On your computer, go to play.google.com/store/account.Click Order History.Find the order you want to return.Select Request a refund or Report a problem and choose the option that describes your situation.Complete the form and note that you’d like a refund.More items…

Why is Apple denying my refund request?

From time to time, Apple may occasionally refuse a refund request if they suspect you have committed fraud, abused the refund policy, or displayed other manipulative behavior that entitles the company to a corresponding counterclaim.

How long does it take to get a refund from Apple App Store?

Here’s how long it takes for a refund to appear on your account or statement: Store credit—It might take up to 48 hours to see the refund in your Apple ID balance. Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier.

How do I get a refund for an Apple app?

How to request a refundGo to reportaproblem.apple.com.Sign in with your Apple ID and password.If you see the “Report” or “Report a Problem” button next to the item that you want to request a refund for, click it.Follow the instructions on the page to choose the reason why you want a refund and submit your request.Mar 1, 2021

How do I cancel an app subscription?

Uninstalling the app will not cancel your subscription.On your Android phone or tablet, open the Google Play Store .Check if you’re signed in to the correct Google Account.Tap Menu. Subscriptions.Select the subscription you want to cancel.Tap Cancel subscription.Follow the instructions.

How do I contact Apple App Store?

Apple Online Store You can buy online or call (800) MY–APPLE (800–692–7753). You can get information about an order you placed on the Apple Online Store through the Order Status page. If you prefer, you can also get order status or make changes by phone at (800) 692–7753.

How do I contact Apple about billing?

Please call 1-800-MY-APPLE and speak to an Apple Specialist for more information.

Can I chat with Apple support online?

Chat live with Apple Support online You can get to Apple Support from various spots starting on Apple.com. Select Support in the top navigation. You can also start your journey on the Apple Support site itself which is where the Support option above takes you. This is where you’ll find answers to common questions.

Is calling Apple support free?

How much complimentary support do I get? Most Apple software and hardware products include unlimited complimentary support incidents within the first 90 days of product ownership, or longer if required by applicable law.

Does Apple give refunds for accidental purchases?

Apple lets you request a refund for any app, in-app or media purchases you’ve made within the last 90 days. You’ll have to report the problem, request your refund, and customer service rep will review your request. There are a few ways to do this.

Is Apple good about giving refunds?

In the U.S., there isn’t a clearly-defined grace period for refunds, but Apple Support does seem to be reasonable as long as it’s justified, like a glitchy or incompatible app or file, but anything older than 14 days will probably require some really impressive convincing skills.

What are Apple’s conditions for a refund?

There are a few important things to keep in mind when returning a product you purchased online from Apple: You have 14 calendar days to return an item from the date you received it. Only items that have been purchased directly from Apple, either online or at an Apple Retail Store, can be returned to Apple.

Is it hard to get a refund from Apple?

While Apple might not make a big deal about it, getting a refund from the App Store is not only possible, it’s pretty easy to do. Whether you’re requesting a refund for an in-app purchase or a whole app, the process is the same. … To begin the process, open a web browser and head over to Apple’s “report a problem” page.

Can you refund app store purchases?

But if the app was purchased by mistake, you may be able to get your money back. … For Android devices: Google Play has a generous policy: Uninstall an app within 15 minutes of buying it and you automatically receive a refund.

Where did my Apple refund go?

If you paid by credit or debit card, refunds will be sent to the card-issuing bank within five business days of receipt of the returned item. Please contact the card-issuing bank with questions about when the credit will be posted to your account.

How do I get a refund on an iTunes accidental purchase?

How to get a refund using your iPhone or iPadLaunch Mail from your Home screen.Search for “Your receipt from Apple” if it’s not immediately visible.Tap on the receipt for the purchase your want refunded. … Tap Report a Problem next to the purchase you want to report. … Enter your Apple ID and password when prompted.More items…

How do I file a complaint with Apple?

Apple complaints contactsCall Beats Customer Care on (800) 442–4000.Visit Genius Bar (Customer Support)Call Headquarters on (408) 996–1010.Call U.S. iPhone technical support on (800) MY–IPHONE (800–694–7466)Call U.S. iPod, Mac and iPad technical support on (800) APL–CARE (800–275–2273)Tweet Apple Customer Care.More items…